CASA has introduced this secure escalation channel to assist members experiencing challenges related to NCR registration processes. If your business is affected by delayed registrations, renewals, restricted access to bank accounts, or payment system access issues linked to NCR processes, please submit the required information below. All submissions will be treated as confidential and used solely to engage with the relevant stakeholders and regulators to support resolution.

Download the NCR Registrant Info Update Form for Credit Providers - click here